Privacy Policy

Who we are

Rez Heating & Plumbing Services is a plumbing business based in Colchester, covering Essex and Suffolk. You can contact us at Rez.uk@yahoo.com or by calling 07518 635913.

Information we collect

When you contact us, we may collect your name, phone number, email address, property area, photos you choose to send and details about the plumbing work requested.

How we use information

Your information is used to respond to enquiries, provide quotes, arrange visits, complete requested plumbing work and keep basic business records.

Sharing information

We do not sell personal information. Details may be shared only where needed to provide the service, comply with legal obligations or manage business administration.

Retention

Enquiry and job information is kept only for as long as needed for customer service, records, tax or legal purposes.

Your rights

You may ask to access, correct or delete personal information held about you, subject to legal record-keeping requirements.

Cookies

This static website does not set tracking cookies by default. If analytics or advertising tools are added later, this policy should be updated.